PRIVACY POLICY
Effective Date: 31st / December / 2025
Last Updated: 31st / December / 2025
GroundX (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information shared through our website, mobile application, and services (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, store, share, and protect your data.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect:
• Name, phone number, email address
• Address and location details
• Identity or verification details (if required)
• Bank or payout details (for service providers)
• Login credentials
1.2 Service & Usage Data
• Field visit reports, photos, forms, signatures
• GPS location and timestamps during tasks
• App usage logs and device information
• Communication logs within the Platform
1.3 Automatically Collected Data
• IP address
• Browser type and device identifiers
• Cookies and analytics data
2. PURPOSE OF DATA COLLECTION
We use collected data to:
• Provide and manage field visit services
• Verify task completion and data accuracy
• Process payments and payouts
• Prevent fraud, misuse, or manipulation
• Improve Platform performance and user experience
• Comply with legal and regulatory obligations
3. DATA SHARING & DISCLOSURE
We may share data with:
• Clients for whom field services are performed
• Payment processors and banking partners
• Technology, hosting, and analytics providers
• Law enforcement or authorities if legally required
We do not sell personal data to third parties.
4. LOCATION, CAMERA & DEVICE PERMISSIONS
Use of the App may require:
• Location access (for visit verification)
• Camera access (for task evidence)
• Internet and storage access
Disabling permissions may limit service functionality.
5. DATA SECURITY
We implement reasonable security measures to protect data, including:
• Secure servers and encrypted connections
• Restricted internal access
• Monitoring for suspicious activity
However, no system is 100% secure, and we cannot guarantee absolute protection.
6. DATA RETENTION
We retain data:
• As long as required to fulfill services
• For legal, audit, or dispute purposes
• As required by applicable laws
7. USER RESPONSIBILITIES
Users must:
• Provide accurate and truthful information
• Not upload fake, manipulated, or unauthorized data
• Maintain confidentiality of login credentials
8. COOKIES POLICY
Our website may use cookies to:
• Improve site functionality
• Analyze traffic and usage
• Enhance user experience
You may control cookies through browser settings.
9. CHILDREN’S PRIVACY
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Continued use of the Platform indicates acceptance of the updated policy.
11. CONTACT INFORMATION
For privacy-related concerns, contact:
Email: groundx@viotalinformatics.com
Company Address: D2,6/24, ARTIST VILLAGE, CBD BELAPUR ,NAVI MUMBAI 400614